Privacy Policy

Last Updated: January 23, 2026

FleetXceed Solutions Private Limited (“FleetXceed”, “we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website fleetxceed.com and our services (collectively, the “Services”).

1) Information We Collect

We may collect the following categories of information:

• Contact Information: name, email address, phone number, business/company name
• Service Information: USDOT number, compliance-related details you provide for processing your request
• Transaction Information: order details, amount paid, currency, timestamps, payment status (we do not store full card details)
• Technical & Usage Data: IP address, device type, browser type, pages visited, approximate location, referring URLs
• Communications: messages you send to us via email, chat, forms, or SMS (where applicable)

2) How We Use Your Information

We use your information to:

• Provide, operate, and improve our Services
• Process orders and deliver the service you requested
• Verify information and prevent fraud/unauthorized transactions
• Send transactional communications (order updates, service status, support replies)
• Provide customer support and resolve disputes
• Maintain security, monitor performance, and debug issues
• Comply with legal obligations and enforce our Terms

3) Hosting & Data Location (United States – AWS)

Our website, application, and databases are hosted on infrastructure located in the United States, including cloud providers such as Amazon Web Services (AWS) (U.S. regions). This means your information may be stored and processed in the United States, even if you are located in another country.

4) International Data Transfers

Because FleetXceed operates globally and uses service providers located in different countries, your information may be transferred to and processed in the United States and other jurisdictions. By using our Services, you acknowledge and consent to such transfers, including to countries that may have different data protection laws.

5) Payments

Payments are processed by third-party payment processors (such as Razorpay and their banking/payment partners). FleetXceed does not store your full card details. Payment processors handle your payment information in accordance with their own privacy and security policies.

International Payment Notice: Your bank/card issuer may charge foreign transaction or currency conversion fees. These fees are charged by your bank/card issuer and not by FleetXceed.

6) Cookies & Tracking

We may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7) How We Share Information

We may share information in the following situations:

• Service Providers: hosting (AWS), analytics, communications, payment processors, and support tools
• Legal & Compliance: when required by law or to respond to lawful requests
• Security & Fraud Prevention: to investigate suspicious activity and protect our users and platform
• Business Transfers: if involved in a merger, acquisition, restructuring, or asset sale

8) Data Retention

We retain personal information as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and legal requirements.

9) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

10) Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To submit a request, contact us at support@dev.fleetxceed.com.

11) Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children.

12) Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of third-party sites.

13) Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the latest version. Your continued use of the Services after updates means you accept the updated policy.

14) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:
Email: support@dev.fleetxceed.com
Phone: +1 (307) 200-8338

Disclaimer: This policy is provided for general informational purposes and does not constitute legal advice.